We have allocated a named accountable GP for all of our registered patients. New patients joining us will be advised of their accountable GP at the point of registration.

If you do not know who your named GP is, please ask a member of our reception team.

What is a ‘Named Accountable GP’ role?

A named accountable GP takes responsibility for the coordination and delivery of all appropriate patient services required (based on the clinical judgement of the named accountable GP). Additionally, if a third party requests your GP’s information, this is the GP name that you would give.

Does the requirement mean 24 hour responsibility for patients?

No. The named GP will not:

• Be indirectly responsible for the work of other doctors or health professionals.
• Have 24 hour responsibility for the patient or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week.
• Be the only GP or clinician who will provide care to that patient.

Do patients have to see the named GP when they book an appointment with the practice?

• No. Patients can and should feel free to choose to see any GP or nurse in the practice in line with current arrangements. However, some patients may prefer to see their named GP for continuity of care.

What does this mean for patients with complex healthcare needs?

• If you require a care plan, your named GP would be responsible for ensuring this is created with you and reviewed appropriately.

Can patients continue to see their preferred GP if different to their named GP?

• Yes, this does not have to change. Please continue to make appointments with your preferred GP.

Can patients change their named GP?

• Having a named GP different to your preferred GP will not restrict your care in any way. However, if you would like to request that your named GP be changed, please put this in writing addressed to the practice manager.

Please speak to a member of our staff if you require further information.